For All jewelry other than Solid Gold Fine jewelry:
Please remove your jewelry while exercising, showering and swimming. Avoid contact with perfumes, lotions or hair products. Even natural ones.
Do not use harsh chemicals, bleach, oil, jewelry cleaners, or polishing cloths, this can affect the finishing. Bagatiba is not responsible for the maintenance of your jewelry.
What are your materials made of?
All item descriptions will tell you exactly what each part material is made of. If you have questions about gold plated vs. gold filled items, the easiest way to explain is:
- Gold filled material is the closest thing to gold. It is mixed. Gold filled items will fade and become darker over time but not turn to reveal a different metal underneath.
- Gold plated is a coat of gold over a lesser metal such as brass, copper or nickel. It is subject to color loss, quicker and easier than gold filled.
Another explanation here:
- Gold-plated Jewelry - A base metal such as steel or brass is dipped into a bath of electroplating solution, with a lump of solid gold. When an electric current is applied, a thin layer of gold is deposited on the metal. Since the plating is quite thin, the plate (and hence the color) on findings can wear off.
- Sterling Silver Jewelry - Sterling Silver is a mixture of pure silver and some other metal, usually copper. The resulting alloy gives the silver strength. The standard is at least 92.5% silver. Hence the .925 stamp you see on some sterling silver items.
- Gold-filled Jewelry - Also called rolled-gold. These jewelry items are not actually filled with gold. They are made of a base metal (usually brass or copper) covered by sheets of gold in a mechanical bonding process. Effectively a thick coat of gold: the gold content is 5% or 1/20 of the total weight. Use gold-filled items for your top-of-the-line jewelry. Usually made with 14k gold, it is hard wearing. With reasonable care it will not peel or flake, and should last as long as solid 14k gold jewelry. It is safe for most people with sensitive skin.
Some people have allergic reactions to some plating. The most common is nickel-plating- possibly up to 10% of people react to nickel. Unfortunately nickel is used to color gold, as an alloy, and sometimes in the electroplating process. If allergy is a problem, most jewelry makers like to use surgical steel, sterling silver, vermeil, or gold-filled items. The plating on plain electroplated items is usually too thin.
For best care, do not shower with your items. If your items do turn immediately, it can be cause by a metal-to-skin oil reaction. Each persons oils make metal react differently, in this case, it's not our responsibility to rerun or exchange your item. We apologize in advance.
My jewelry came scratched & looks worn?
Please read the bio of each item before purchasing, some items have a vintage treatment on them allowing for defects.
My skin is turning green and my jewelry is rusting, what do I do?
Everyone's skin type is different. Some people have strong reactions to bronze, nickel & gold plating. It's not our fault. If you are susceptible to this, please avoid buying non-solid gold or sterling silver jewelry.
No refunds or returns are given for this reason or the turning of your jewelry color caused by skins oils. We apologize.